General Manager Wichita District Meddys - Downtown

General Manager Wichita District

Full Time • Meddys - Downtown
Company Overview
Meddys is a full-service restaurant with an ordering counter offering high quality, healthy Mediterranean cuisine served quickly at affordable prices. In 2014, we opened our first location on East Harry Street, Wichita, providing our neighborhood with a unique dining experience that provides mouthwatering food and friendly servers in a relaxed, modern atmosphere. 

Fresh, healthy food and hospitality are at the heart of what we do. Every dish is made to order using only the freshest locally sourced ingredients. We go the extra mile to give you and your friends a wonderful experience by tailoring your order specifically to your dietary needs as best we can with our delicious hummus, shawarma, pita, complimentary sauces, and signature cocktails.
As of 2023, we have five Wichita branches: East Harry Street, North Greenwich Road, Maize Road near New Market Square, South Ridge Road, and downtown on South Washington. 
Our newest location is in Prairie Village, Kansas and we are looking for even more markets to share our success with. Indulge in healthy, flavorful meals and experience the welcoming atmosphere at a Meddys branch near you.
Job Description

At Meddys, we look for people who work well with others toward a common objective, hold each other accountable, get stuff done, and are proud of their results. The goal of team members at Meddys is to create exceptional service for guests by making exceptions, and Meddys' goal is to create an exceptional work environment for its team members by setting clear, realistic expectations with attainable rewards.
If you are willing to take the steps necessary to fulfill our expectations with purpose and hold yourself accountable for your actions, you will succeed. 
General Responsibilities 
  • Handle food and beverage with the knowledge and care to prevent foodborne illnesses.
  • Utilize in-house standards known to increase customer satisfaction and team efficiency.
    • Deliver orders to guests and bus tables in a cyclical pattern. 
    • Provide drink refills and table service to prevent interruption of guest’s meals.
    • Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
    • Deliver and, if necessary, explain the complimentary pita bread to every dine-in guest
    • Ensure food meets the taste, temperature, aesthetic, and portion standards of the brand.
    • Fulfill complete orders for guests in a timely manner by prioritization and double checking.
    • Perform exemplary customer service at the ordering counter, identifying guest needs.
    • Echo “Welcome to Meddys” and give departing guests a farewell.
  •  Promote, exhibit, and deliver a culture of excellence, growth and candor.
    • Make exceptions for guests even when it’s difficult.
    • Hold yourself and coworkers accountable with integrity and empathy.
  • Perform cash and credit sales responsibly while limiting errors and ensuring accuracy.
  • Stay aware of the surroundings at all times and keep coworkers safe from unnecessary risk.
  • Keep the District Manager informed of any need-to-know information.
  • Fulfill the requirements of your assigned shift position and help others with theirs when there is a disproportionate number of tasks to be done.
  • If bartending, serve in accordance with Alcoholic Beverage Control Guidelines
Responsibilities Specific to This Role
  • Introduce trainees to the team, provide a tour, ensure they have the necessary training materials, and act on any relevant new details the trainee may provide.
  • Demonstrate and explain the proper methods of performing practical tasks, supervise trainees while they gain initial experience, provide feedback, and repeat until their proficiency ratings are acceptable.
  • Delegate tasks to FoH employees to ensure everyone on shift has a task to focus on.
  • Perform closing duties and properly secure the restaurant after operating hours.
  • Monitor hourly labor percentages, acting on trends to minimize costs and maximize service.
  • Read reviews, reaching out to guests to identify constraints and resolve service disparities.
  • Prevent misreporting of clock in and out times.
  • Treat existing, potential, and past employees indiscriminately in relation to protected categories as outlined by EEOC and ADA laws and guidelines.
  • Ensure the End of Day Deposit is submitted completely and accurately according to standing policies and procedures.
  • Audit credit bar tips with the corresponding receipts.
  • Create and tweak weekly schedules to address forecasted sales volume.
    • Complete and post each weekly schedule at least a week in advance.
    • Keep a calendar of events that could have an impact on sales volume stretching three months out.
    • Stay in close communication with employees to address their scheduling needs and find compromise and balance between their requested times off.
  • Maintain PAR inventory, ordering stock in advance according to forecasted volume while avoiding excess.
  • Track maintenance and functionality of fixed assets on site.
    • Furniture, fixtures, and equipment is maintained and replaced when necessary.
  • Track, measure, and protect bar inventory from theft.
  • Utilize customer satisfaction scores to gauge performance and react to trends, maintaining at least 4.6.
  • Utilize employee satisfaction scores to gauge performance and react to trends, maintaining at least 4.7.
  • Utilize the Net Promotor Score to identify trends and ensure Critical Drivers are taken advantage of.
  • Update employee scorecards when their performance changes and quarterly, maintaining a team of at least 85% A players with the remainder being at least Bs.
  • Facilitate at least 5 hours of recurrent or progressive training per quarter for each employee.
  • One of our 5 restaurants in the Wichita Region.
  • Possess a valid Driver's License
  • Able to consistently work 50 hours a week
  • Must be available to work weekends
  • Must be of legal age to serve alcoholic beverages
  • Able to work on your feet for 10-hour shifts
  • At least 2 years of customer service experience
  • At least 2 years of leadership and supervisory experience
  • Maintain a clean and professional appearance
  • Knowledge of Food Safety Laws
  • Knowledge of Labor Laws
  • 3 or more years of leadership and supervisory experience
  • 6 or more years of customer service experience
  • ServSafe Manager Certification
  • Higher education, certifications, or a degree
  • Aloha POS system experience
  • Restaurant experience in both back and front of house operations
  • Bartending knowledge

  • Range of $55,000 to $65,000 a year based on experience, qualifications, and abilities.
  • Health Insurance: Medical, Dental, and Vision
  • Meal Discounts 
  • Paid Time Off
  • Company vehicle
Additional Information
  • All your information will be kept confidential according to EEO guidelines
Compensation: $55,000.00 - $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

(if you already have a resume on Indeed)

Or apply here.

* required fields


U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Employee Benefits

Comprehensive Health
Medical Coverage
Dental Insurance
Vision Insurance
Exempt employees (Limitations apply)
Meal Discounts
Employee, Friends, and Family. (Limitations apply)
Quality Family Time
We want you to spend more time with your family
Company Transportation